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Sadly instances of fraud are on the increase. The cost of fraud has to be passed on to all buyers in the form of higher costs. Because of this all reports of lost items are reported to Royal Mail who may contact you to confirm the circumstances of the loss. For your security and to minimise theft, where the item is valuable or you have a history of non-receipt we may also ask you to report the loss via eBay before we can action any replacement. The simplest and safest way for our customers to pay for items is through PayPal. This is the primary option on eBay and is the quickest way to complete postage. We do also accept credit and debit cards and you can contact us via the ‘Business Details’ section on eBay to complete payment. We do deal with direct Bank Transfers and you can contact us.