WORKMAN – “SUPERSTAR” ECHO POWER MICROPHONE WITH 10′ CORD – WIRED 5 PIN STANDARD Manufacturer: Twinpoint Manufacturer Part#: DM452-5 UPC: 00 SKU: DM452-5-CB Return Policy Returns will not be accepted without a Return Merchandise Authorization Number (RMA). Refused Delivery: It will be subject to a 20% restocking fee. The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. Consequently, amount of refund will be issued less 20% restocking fee of the value of the merchandise and less shipping and handling fees both ways. All shipping and handling fees are non-refundable with an exception where we have made an error by shipping and incorrect item to the customer.